Refund Policy

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Multiplexventures.com Refund Policy (Updated Nov 22, 2010)

Refund Requests
Returns/Refunds must be initiated within 30 days of acquisition from Multiplexventures.com. Full refund will be provided if our product/service is not as described, and if you encounter a bug(s) that we fail or deny to fix.

We strongly encourage users to evaluate all software/services before committing to a purchase.

Refund Exclusions

Please note that returns/refunds are NOT granted for the following criteria:
• Improper use of Software.
• Misunderstanding use of the Software.
• Unwanted Software upon or after Purchase.
• Other, where the request for refund is not based upon a defect or bug discovered which cannot be corrected/resolved.
• Software Purchased at a Promotional or Sale Price, as indicated in the Promotion Terms & Conditions.
• Requests for Software purchased using a Promotional Code, Special Offer or Sale Price.
• Requests made outside of the 30 day window.